Some words about us

Providing Affordable Phone Solutions and Exceptional Customer Service Since 2009

 

 

About Us

Formed in 2007, IndyCellular4less started when our Founder broke his cell, and was not due for an upgrade.

Formed in 2008, Indy Cellular4less started when our Founder broke his cell, and was not due for an upgrade.

Spending seven years in the wireless industry, Brian knew exactly what to do rather than pay retail when he needed a new phone, and wondered about those who were stuck paying full price, not realizing that there were other avenues available. The concept quickly came to light, but only part-time until 2009 when he hired 3 employees, and started a website, and a small e-commerce business. Due to the overwhelming requests from our customers, our retail store opened in 2010. After our store opened we became authorized dealers for Verizon, AT&T, Metro By T-Mobile, and other no-contract cell phone service providers. We began repairing cell phones in 2013 and also added unlocking and accessories the same year. Our goal is to help anyone who has a cell phone save money. We are a green-friendly business and were mentioned in Nuvo, an Indianapolis weekly publication, for our efforts in phone recycling. A portion of our recycling goes to breast cancer awareness, one of the many causes we support. Some of our accolades include being named “Best Of Indy” in 2013 and 2019, being named an eBay top-rated seller since 2012, A+ Rated on Angies List as well as an A+ With The Better Business Bureau. Indycellular4less is family owned and operated, creating a personal touch when it comes to the customer experience. We love speaking with customers and encourage them to call, not email with questions. We strive for 110% customer satisfaction, as without you the customer we would not be in business.

Indy Cellular 4Less
4.7
Based on 349 reviews
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Aysha CarruthersAysha Carruthers
21:17 26 Mar 24
Staff was nice and worked fast
Martin BrossMartin Bross
19:54 26 Mar 24
Good store
elizabeth bishopelizabeth bishop
16:07 19 Mar 24
Traded my phone in and got a hook up on a 14 Pro, Max and Apple Watch, I can’t remember the name of who it was that helped me, but he was very patient and helpful. Will definitely come back next time I upgrade as well
Angie FraneyAngie Franey
19:33 17 Mar 24
Awesome service and very trustworthy! Second time here!
Court LissadeCourt Lissade
20:50 15 Mar 24
briiannaabriiannaa
18:49 08 Mar 24
Thank you so so much for your service today!!!!
griffan tarrgriffan tarr
20:19 04 Mar 24
Really respect this people and working with people
Lil ScrapLil Scrap
23:50 01 Mar 24
Best service ever! Extremely quick, efficient, and affordable pricing. STRONGLY RECOMMEND
Vicki GalarzaVicki Galarza
20:42 01 Mar 24
Latoya PerrinLatoya Perrin
18:10 01 Mar 24
Ramiyah WebsterRamiyah Webster
22:15 27 Feb 24
Michael LongMichael Long
19:46 27 Feb 24
Very helpful. Saved me the cost of an iPhone screen.
Alfred SmithAlfred Smith
18:31 26 Feb 24
Great customer service. Extremely knowledgable and to the point.
Been going here for years. They seem smart enough to fix whatever is wrong
Esther AfolarinEsther Afolarin
23:04 23 Feb 24
Yeye AkinYeye Akin
23:00 23 Feb 24
AndreaAndrea
20:06 23 Feb 24
Matt WissarMatt Wissar
16:29 23 Feb 24
Very helpful
Josh FreerksJosh Freerks
16:45 14 Feb 24
Excellent customer service! Friendly staff and good deals.
Derling BaldelomarDerling Baldelomar
21:07 13 Feb 24
Stephan McCrayStephan McCray
22:29 09 Feb 24
I asked for a fix on my playstation they didn't even call me back when they said they would. So I fixed it myself
Jason McMenamyJason McMenamy
23:21 07 Feb 24
Certified PeacheCertified Peache
17:18 06 Feb 24
Was having troubles with my iPhone came here and got help and a better phone thank you
Bill WrightBill Wright
22:47 05 Feb 24
Wanted a new phone. They had exactly what I need. Great service and was in and out.
Sport GamingSport Gaming
22:41 02 Feb 24
Great service and great customer service and I have never been let down. I would recommend this place
Taiwo FasinaTaiwo Fasina
16:20 31 Jan 24
Awesome place!
G WhitakerG Whitaker
22:45 21 Jan 24
My charging port was loose, and they fixed that, but now my phone will not stay connected to my T Mobile network. I never had this problem until I had my phone repaired there.
Brandon FleckensteinBrandon Fleckenstein
03:19 08 Jan 24
Hands down best cell phone store in Indy. Thanks for taking care of my cell phone dilemma.
alison schweitzeralison schweitzer
19:43 30 Dec 23
Indy Cellular fixed my screen in less than 50 minutes. They're also very affordable!
Marc MuroMarc Muro
18:43 16 Dec 23
They are thieves and scammers. Don't send money, they sell stolen and blocked products. They steal money They are beggars and thieves.
Dave NorrisDave Norris
22:28 10 Dec 23
I was skeptical but I actually had a good experience here, thanks guys.
Abigail SortoAbigail Sorto
23:34 08 Dec 23
Cynthia KincaidCynthia Kincaid
22:23 30 Nov 23
Tisha ReynoldsTisha Reynolds
21:00 29 Nov 23
The service was very good and they are very respectful
Nsf NsfNsf Nsf
18:30 29 Nov 23
Deep TangraDeep Tangra
18:30 29 Nov 23
Definitely helped me out with a locked phone!
Polina VinoPolina Vino
14:20 16 Oct 23
Awesome guys helped a lot
Polina VinoPolina Vino
09:44 15 Oct 23
Nebula MooreNebula Moore
11:10 14 Oct 23
Tim YonceTim Yonce
19:00 27 Sep 23
Took my cell phone in for repair and found the staff to be very friendly and very helpful.Even though they could not repair my phone, they offered me alternatives to get it repaired.They only charge me a bench fee of $25 even though they couldn't fix my phone.I would recommend them to anyone needing a phone repair.
Joy KropczynskiJoy Kropczynski
17:51 24 Sep 23
S FamilyS Family
12:37 13 Aug 23
I have been coming to them for everything cell phone related for several years. They are very knowledgeable and their prices are the best. I have bought phones, had them repaired, shopped different plans/ carriers through them. I like that they don't upsell, or make you feel dumb. And I have anyways had a good experience.
Michelle JMichelle J
19:23 28 Jun 23
RUDE!!! OVERPRICED!!!I have given this review as much time and more effort than I received as a customer.UpdateI would have been a new customer (6 lines and tablets) however the attitude and RUDENESS made me decide to take my business elsewhere. Whether, I was a Current or New customer the treatment should have been PROFESSIONAL. Your response does NOT take responsibility nor attempts to salvage. Bad experiences will happen but it is how you handle them.I also drove to a competitor and purchased 6 phones and tablets from them, they said they were familiar and that they received a lot of business from your FORMER customers
Brandon AxumBrandon Axum
18:08 22 Jun 23
Indy cellular 4 less provides outstanding customer service. They are professional and go above and beyond for their customers. I recommend them to everyone.
J SinghJ Singh
15:30 20 Jun 23
Patrice J.Patrice J.
21:02 11 Jun 23
Tmobile sent me to this wrong address to have my sons phone repaired of course, but the young woman was kind enough to look up where we were supposed to be and she didn't have to. I thought that was so kind of her, she was very sweet and helpful. If I ever need phone repair that I have to pay out of pocket for, I'm going back there
todd tiedetodd tiede
22:18 01 Apr 23
Needed an extra device for my music collection. Got a year and a half old Moro, $125🎵, and a Glad for 225. They carry T-Mobile, at&t, Verizon, MetroPCS.Great selection of Samsung to Apple devices and the rest of the field. Highly recommend particularly for damaged phones and their replacement at a reasonable cost. If you supply your kids with phones even after they break them you should become very familiar with this place. Gr8 place to get a deal, and info...
Michelle WilliamsMichelle Williams
19:17 12 Mar 23
We always have the best experience here. Our last 4 phones have been purchased from this location. Staff is always very helpful! Highly recommend you visit.
Jake ReedJake Reed
01:00 09 Mar 23
Absolutely would recommend! 5 stars is not enough. Very friendly, professional, and organized. They have great pricing for repairs and merchandise. Fixed my phone 2 days sooner than expected and provided me a temporary phone “Needed for work” while mine was being repaired. Worth every penny spent. Communication 5 stars. Pricing 5 stars, friendliness 5 stars, timeliness 5 stars. Knowledgeable 5 stars. Above and beyond my expectations! Will be a lifetime customer. Thank you for being such a great business in our community.
Desira WilliamsDesira Williams
16:20 07 Mar 23
The customer service was amazing and all my questions were answered.
Latoya AllenLatoya Allen
17:16 18 Feb 23
Great experience, staff was friendly and helpful. Took time to make sure we got the best deal possible. Wil definitely be back!!!
Kiana RimpsonKiana Rimpson
17:24 28 Jan 23
Greeeeaaat Customer Service !! So helpful and got me squared away with my new phone and accessories in no time !
Tom SchnefkeTom Schnefke
21:44 17 Jan 23
Always do a great job! Has excellent used inventory. Very knowledgeable staff
Scott JonesScott Jones
01:35 01 Oct 22
My customer experience could not have been better! Katy and her team went above and beyond to unlock my existing phone and transfer my data to a new phone purchased from them which was a great value - after wasting time with my current provider failing to resolve a simple issue I was reminded that it's not the size of a company that matters, its the people who work there that matters most - if you have not tried Indy Cellular 4Less you need to!
Jodi BlantonJodi Blanton
20:54 27 Sep 22
I’ve used this place for a couple years and I’ve always been pleased with their service! I’ve bought phones, had an iPad screen replaced and had quick service fixes to a couple issues. They are honest, knowledgeable, and friendly. I highly recommend!
Simply MooreSimply Moore
15:53 27 Sep 22
Very good and fast service and friendly and very informational staff member. Good deals
Brian DanserBrian Danser
08:15 20 Jul 22
Am very happy that I went to this store first! They were nice, and had the phone that I needed-at a good price. And they set up your new phone in minutes.
Justin NematollahiJustin Nematollahi
21:01 28 Jun 22
They have been taking care of me for more than a decade. If you want a really nice phone for any service and you don't want to pay 1200 go see the people at Indy Cellular 4 less. They will help you put. They will also give you good money for your used phones and they have really good technicians who can repair most problems with your phones for a fair price.
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